Public SPEAKING
WHAT YOU GET:
- One keynote address from Katie Mares to your audience at your event including a fireside chat ( an informal conversation or Q&A session for the benefit of your audience between Katie Mares and the event moderator)
Public SPEAKING
a) Power of Choice
The Power of Choice
Transforming Experiences, Businesses and Lives
The Power of Choice
Shaping your future with decisive action
As a seasoned and world-renowned speaker, Katie’s passion lies in intertwining life’s experiences with actionable insights.
Transformation happens in the moments when you choose action over avoidance. When you dare to do differently, you open the door to transforming not just your life, but your entire sense of self. With each talk, Katie invites the audience into a world where choices become powerful tools for growth, leadership, and resilience.
Katie’s approach isn’t just about imparting knowledge; it’s about sharing a part of her journey to enrich yours. Each keynote is data driven coupled with actionable insights to rebuild your confidence, reclaim your self-esteem, and unlock your full potential.
Ready to transform your future?
As a seasoned and world-renowned speaker, Katie’s passion lies in intertwining life’s experiences with actionable insights.
Transformation happens in the moments when you choose action over avoidance. When you dare to do differently, you open the door to transforming not just your life, but your entire sense of self. With each talk, Katie invites the audience into a world where choices become powerful tools for growth, leadership, and resilience.
Katie’s approach isn’t just about imparting knowledge; it’s about sharing a part of her journey to enrich yours. Each keynote is data driven coupled with actionable insights to rebuild your confidence, reclaim your self-esteem, and unlock your full potential.
Ready to transform your future?
- The Power of Choice
Making ‘Now’ Non-Negotiable: Mastering Choice in Your Personal and Professional Life
This keynote delves into the criticality of decision-making. Research shows that executives who master the art of decision-making are 12 times more likely to be high performers (McKinsey & Co.). This talk explores how to make choices that resonate both personally and professionally, inspired by Katie’s TED talk, “The Art of Choice.”
- Understand the psychology and statistics behind decision-making.
- Learn strategies to make confident choices, improving performance by up to 95% (Harvard Business Review).
- Balance intuition and logic, key to 90% of impactful decisions (Forbes).
- Explore the impact of choices on personal growth, crucial for 80% of career advancements (Journal of Applied Psychology).
- Master decision-making in leadership roles, increasing team productivity by up to 40% (American Management Association).
- The Power of Choice
Leading with Choices: Crafting a Legacy of Decisive Leadership
The focus on decision-making within a leadership team is an untrained skill. Katie’s keynote addresses how effective choice-making can lead to a 35% higher retention rate and enhance employee engagement by 60% in organizations (Gallup). Leaders who make informed choices open the door to transforming their business and personal life. They create positive change within their organizations, allowing their teams to break free from the cycle of doubt, fear, and indecision that comes from putting off necessary changes. The audience will leave the session inspired to move into action and armed with the tools to make more decisive choices.
- Recognize the role of choice in leadership, impacting organizational success by 70% (Leadership IQ).
- Develop techniques for decisive and ethical decision-making, boosting team morale by 50% (Center for Creative Leadership).
- Foster a culture of empowerment, enhancing employee engagement by 60% (SHRM).
- Navigate leadership challenges confidently, crucial for successful project completion in 75% of cases (PMI).
- Cultivate adaptability, key to overcoming 80% of business challenges (Bain & Company).
- The Power of Experience
Choosing Excellence in Customer Service: Transforming Business One Client at a Time
Katie delves into the profound impact of customer-centric choices on business success. Every choice is a chance to shape your future, just as every customer interaction defines their experience. She draws from her extensive background of building five star experiences and the principles outlined in her best-selling book, “CustomHER Experience,” to illustrate how prioritizing customer needs leads to lasting success and growth.
- Understand the critical role of customer service in business success, with statistics showing a 20% increase in customer satisfaction leading to a 15% increase in sales revenue
- Develop strategies for creating a customer-focused culture
- Learn how to make every customer interaction count, as 73% of customers fall in love with a brand due to friendly customer service
- Explore the link between customer service and brand loyalty!
- Master the art of customer-centric decision making. which can result in a 60% improvement in profitability (McKinsey & Company).
- The Power of Experience
Five Steps to a Five Star Experience
Ever wonder how a hotel receives five stars? Do you look within your industry to level up your customer experience? Katie has distilled the five actions that, once executed, will elevate the experience you provide your customer. The first thing she stresses is to look OUTSIDE your industry. Your experience competition is not the business that sells the same thing you do; your competition is the experiences that your customers have BEFORE they interact with you! The shift from a transactional economy to a connected one cannot be overlooked!
- Gain clarity on the difference between a transactional and interactional experience
- Understand the impact that other experiences have on your customers perception of you
- Learn how to transform the transactional service into an interactional experience customers cant live without
- Identify the gaps in your current experience
- Breakdown the five steps to executing a five star experience
- The Power of Experience
CustomHER Experience - The Influence of the Female Consumer; The Decision Maker
Very few businesses focus on elevating “interaction” so that a brand experience includes a personal connection with the consumer and addresses their genuine interests and needs. This branding disconnect is a problem not only for female consumers but also for businesses that lose potential sales and women’s loyalty. CustomHER Experience empowers businesses to focus on providing a brand and consumer experience that women―the world’s most influential consumers―can’t live without.
- Understand the physiological difference between men and women and the differences in their buying behavior
- Learn how to transform the transactional service a woman currently receives into the alluring, interactional experience she craves, Identify the gaps in your current experience Breakdown the five ways to tailor your brand experience to HER; the decision maker
- Identify the gaps in your current experience
- Breakdown the five ways to tailor your brand experience to HER; the decision maker
- Gain clarity on how to adjust their approach when interacting with customers, and ignite a spark in their teams and companies.
- The Power of Her
Finding Your Voice
“Finding Your Voice is a compelling keynote that emphasizes the profound impact of personal choices on finding and shaping one’s own voice. Katie Mares, drawing from her own experiences in the highly challenging automotive industry, illustrates how making deliberate choices has been pivotal in carving out her unique path and voice. This presentation is a testament to the universal truth that everyone, regardless of their background or industry, always has a choice.
Katie’s narrative is a powerful reminder that our voice is not predetermined by external factors such as gender, race, family status, or birthplace, but rather sculpted by the choices we make. Katie Mares invites attendees to a journey of self-discovery and empowerment, emphasizing that the path to finding your true voice lies in the choices you make each day.
- Understand how every choice you make contributes to finding and defining your unique voice. Learn to recognize and seize the opportunities for choice in your daily life and career.
- Explore how your perspective influences your choices and, consequently, your voice.
- Discover how choosing resilience in the face of adversity is a powerful way to strengthen your voice. Learn tactics to cultivate resilience and adaptability in both professional and personal contexts.
- The Power of Her
Choosing to Rise: Embracing the Power of Decision-Making for Women
“Choosing to Rise” is an invigorating keynote that illuminates the pivotal role of decision-making in forging women’s resilience and success. Katie delves into how confident choices can be transformational, both personally and professionally. Citing statistics like women being 20% less likely than men to feel ready for a promotion (HBR, 2019), Katie underscores the need for women to embrace confidence in their decision-making. She intertwines her own experiences with research, highlighting the profound impact that decisive action can have in surmounting obstacles and crafting the life and career women aspire to.
- Understand how making informed, confident decisions is crucial for women’s advancement and success, affecting key areas like career growth and personal fulfillment.
- Overcome Societal and Personal Barriers: Address common barriers that women face in decision-making, including societal pressures and internalized doubts, and strategies to overcome them.
- Explore practical methods and tools that women can use to enhance their decision-making skills.
- Discover how to turn everyday challenges into opportunities for growth, a key trait observed in successful women leaders and entrepreneurs.
- The Power of Her
Create a FE + MALE Work Environment
If women don’t enjoy working for you, why would they want to shop or buy from you? Even today, female-friendly workplace cultures are still scarce. There are challenges women face in the workforce that most men do not; these challenges are illuminated during Katie’s keynote. Through research, shared stories, and case studies Katie helps the audience to think differently about how to create an environment she wants to work in. Audiences will lean into the Fe+Male concept, being inspired to do differently so they can cultivate a more inclusive work environment.
- How to Attract, Hire and retain more female employees
- Uncover the steps to creating a Fe+Male culture
- Analyze what is currently missing in your current work environment
- Understand the power of stories told by women
Ready to unlock your team’s full potential?
Transform Your Brand Experience
Five Steps to a Five Star Experience
- Gain clarity on the difference between a transactional and interactional experience
- Understand the impact that other experiences have on your customers perception of you
- Learn how to transform the transactional service into an interactional experience customers cant live without
- Identify the gaps in your current experience
- Breakdown the five steps to executing a five star experience
CustomHER Experience
The Influence of the Female Consumer; The Decision Maker
- Understand the physiological difference between men and women and the differences in their buying behavior
- Learn how to transform the transactional service a woman currently receives into the alluring, interactional experience she craves, Identify the gaps in your current experience Breakdown the five ways to tailor your brand experience to HER; the decision maker
- Gain clarity on how to adjust their approach when interacting with customers, and ignite a spark in their teams and companies.