I had just arrived home from speaking at a conference, and had a 24 hour turn around before I needed to get back on another plane to coach 200+ leaders. As a frequent guest on Air Canada air crafts, I […]
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The 'C-Suite' Millennial
Apr 17 2019 Feb 14 2019
Do you remember the first time you fell in love?
I remember the first time I fell in love. I was 15 years old and was head over heels for my hockey player boyfriend. Right before I would meet him, I […]
Jan 10 2019 Jan 03 2019 Dec 25 2018
It is Christmas eve, I am sitting in my office tying off a few loose ends so I can truly enjoy the moments to come over the next few (hectic) days, and as I was reviewing a post for LinkedIn, […]
Dec 19 2018
The best way I can describe ‘customer service’ is by using the word transaction. ‘Service’ is what we do, it is a product or the transaction to receive the product. According to dictionary.com an experience is:
“a particular instance of personally encountering or undergoing something: or the observing, encountering, or undergoing of things generally as they occur in the course of time.”
In other words, […]
Dec 12 2018
I had the honour of attending the Celebrity Edge Naming Ceremony and Global Conference this past week. It was an overwhelming wave of emotions spread out over an eight-day period. There was one common theme that was weaved throughout the […]
Dec 05 2018
I recently read a great article As Sexy Cars Take The LA Spotlight, Women Take The American Wheel where the author Micheline Maynard spoke about the steady influence of the female consumer, not only on the purchase of vehicles (or […]